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Shipping & Returns

If you are dissatisfied with your order for any reason, you may return your items for a prompt refund or exchange.
 
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
 
Please mail your package in a prepaid, insured, traceable method to the address below:
 
The Sweet Life
63 Hester Street
New York, NY 10002
Attention: Returns
 
   

 

 

 


Shipping

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options. All orders will be shipped within 7 business days.

We will exchange a item if we've sent the wrong item, or if the item sent is defective. Please return such items within 5 business days via UPS to:

The Sweet Life
63 Hester Street
New York, NY 10002
Attention: Returns

During the warmer months, we cannot guarantee the condition of the chocolates upon arrival. Please use discretion in ordering, and when possible, expedited shipping options. Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries.

 

 

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